AISE

All India Society of Education

	ABAP/4
	Systems Administration
	FI / CO
	CRM
	HR
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CRM - (Customer Relationship Management)

Duration : 2 Months( Fast track program is also available)

Course Content

CRM Overview and Architecture

» Introduction and CRM Definition
» CRM Architecture Overview

Business partners
Organizational Management
Product Master
Opportunity Management
Activity Management
Sales Transactions
Partner Determination
CRM Billing

   »  CRM Fundamentals - II
   »  Lead Management
   »  Marketing Planning & Campaign Management
   »  Personalized Forms
   »  Campaign Execution
   »  ASAP